Starting a successful business requires knowing what niche you are catering to. Whether that niche is in health care, food service, automotive, or even content creation, the quality of your service will vary on your expertise, not to mention the right set of tools.
Figuring out if you should use niche software for your business takes more than a moment’s consideration. It means reviewing your current workflow and gauging the production time. Do you manage just fine with basic document management and e-commerce systems? Do multi-use “Office” suites have too many or not enough features? Then, maybe it’s time to consider niche software.
The market is flooded with niche apps of varying design and use. Many of these products are made and serviced by a third-party developer. Understanding the benefits of niche apps means to go over some of the common benefits.
1 Customer Service
Cautious business owners will review any generalized software product with a list of what ifs- “What if the program goes down?” “What happens if the security is compromised?”. Or for example, if you were running a pest control service, you would want to use pest software that would cater to the unique needs of your service and not another service. The only thing easing these concerns is solid customer service.
Cybersecurity is a major focus of niche software developers. Security management specialists can configure apps to allow granular access to sensitive information. All log-ins by employees or customers on secondary devices use multi-factor authentication. These features give you every possible line of defense to protect your important data.
2 Versatility
Sometimes your software gives you more features than you need. Fortunately, niche applications are adjustable to accommodate your workload.
All features are programmed to be modular. Adjustments can be made according to the needs of a given department or function. Make a list of features your business needs before you shop for options. Always remember, the features should conform to the abilities of your staff. This will save time in the learning stage.
3 Easy Integration
No piece of software exists in a vacuum, regardless of its specialty. Business owners may demand a program that connects with other online accounts.
A frustrating part of operating more than one niche app is the transfer of information. A screen-print business owner might have difficulty moving secure data from their print shop software to their e-commerce. Thanks to business-specific templates, this area is where general solutions have an edge. WordPress’ “WooCommerce” app is embraced by small businesses for its ability to handle multiple transactions and cooperate with a wide array of major platforms.
4 Cost
Given all of the specifications, pricing is bound to be variable. The most expensive subscription fees can total up to $499.99 monthly, some of which charge additional fees per use. Reasonable fees can be found based on the type of field the software is made for.
New customers are usually offered a free trial run of the app. Basic versions are also free, but they’re typically made for the average consumer. Professional plans can be found for cheap. The price ranges vary from $10 to $100 a month.